Answered Questions (FAQ)If you have a question or experience a problem with ASAP Utilities then please verify if there is already an answer to your question or solution for you problem in our list of frequently answered questions.Priority support for clientsIf you can't find the answer on our website then please contact us.Version historyA history of the various updates and improvements throughout the yearsHow it makes YOU rock in ExcelThese short tutorials show you how to benefit from the tools in ASAP Utilities and are guaranteed to save you time and speed up your work in Excel.User GuideThe ASAP Utilities User Guide is a practical manual that will show you how to get the best out of our excel add-inInstallationA quick installation guide.Bug reportIf you have found a bug first make sure you are using the most recent version. If that is the case go to our bug-report pageDebug informationIn some cases you will be asked by our support-team to turn on the debug-mode to help solve specific problems.Excel BooksThe best books on Excel. Whether you want to learn Excel, write better formula's, learn how to use macros or write professionals applications in Excel these are the best booksWhat to do if I don't see ASAP Utilities in the Excel menu?Published: June 28, 2005 (latest revision September 27, 2024)reference id: QA0044 QuestionsIf you have one of the following questions then we have a quick solution for you on this page.
If you get an error from ASAP Utilities during the startup of Excel then you might want to verify if a part of ASAP Utilities is disabled by Excel. Possible Solutions
Solution 1 - AutomaticThe easiest way to fix this, is to run the 'Add_ASAP_Utilities_to_the_Excel_menu.exe' program which only adds ASAP Utilities to the Excel menu for the user that runs it. Starting from version 7, this file is located in the ASAP Utilities program files folder (by default C:\Program Files (x86)\ASAP Utilities\).
Of you have an older version of ASAP Utilities, then you can download the file from: https://server1.asap-utilities.com/support/Add_ASAP_Utilities_to_the_Excel_menu.exe (557 KB) Solution 2 - In case Excel has disabled ASAP UtilitiesIf you've used ASAP Utilities before, then please verify that ASAP Utilities is not disabled by Excel. Solution 3 - Manually add it to the Add-ins listYou can let Excel know (again) that you want ASAP Utilities to be loaded every time you start Excel. Solution 4 - When all Application Add-ins are disabledIf you use Excel 2007/2010/2013/2016/2019/2021/365 or later then there is an option to disable all add-ins.
Solution 5 - When Excel is started programmatically add-ins are not loadedAdd-ins are not loaded when Excel is started programmatically. Solution 6 - Blocked by Group Policy object (GPO), no customizations to the Ribbon allowedYou can verify if this is the case by enabling the Office wide setting "Show add-in user interface errors". To solve this, you need the help from your IT department. There is a Group Policy object (GPO) in Excel called "Disable UI extending from documents and templates".
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