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Ordering and registration help
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Note: Under construction (October 7, 2024)
We currently updating our documentation and the below information is outdated.
(The below information will be updated as soon as possible, reflecting the information from our new reseller.)
We currently updating our documentation and the below information is outdated.
(The below information will be updated as soon as possible, reflecting the information from our new reseller.)
Example of the purchase process
Which name is the license written out to?
By default the ASAP Utilities license contains the following information:- Organization name
- Contact name
- Order number
- Quantity
- License key
It is just a contact person for us within the organization and quite often it is someone from the IT- or finance department. If you prefer, you can also use a more general name such as the name of a department for the name.
Step 1.
Determine the quantity of licenses you need to buy and purchase your license.The payments are handled by our e-commerce partner RegNow/MyCommerce.
Step 2.
Fill in the requested information on the order form.This is an example of the order form. You can click on it to view its full size.
Buy for someone else
If you purchase for someone else, for example a colleage or as a reseller, then uncheck the option: "The Recipient or Licensee is the same as the Purchaser" and enter the details of the end-user as the recipient information.If you want to deliver the license to the end-user yourself, then enter your own email address as the email address of the recipient. You will then have to deliver the license information to your customer yourself.
Extented download service
The Extended Download Service is an automatically added backup-service (with price) from RegNow/MyCommerce added to the order form so that you can download ASAP Utilities also from their servers. But you can also download it directly from our website. If you don't want this extended download/backup service, just uncheck it.Delivery on cd-rom
You can also get a backup copy of ASAP Utilities on a cd-rom by postal mail for an additional USD 12.50.This cd-rom must be seen as a backup and contains the same file as you can download on our website. You still need to enter your license details after the installation. You will not get it delivered in a box with a manual such as you might be used to in a store and with other software. We do not do that to keep the price low. The box shot on our website is for illustrative purpose only. By default this option is not selected and ASAP Utilities is delivered as an electronic download. Electronic delivery benefits the environment by consuming fewer natural resources and creating less paper waste.
Payment options
There are several payment methods to choose from, depending on your country and currency settings.
A few notes on this about the payment limitations: American Express (AMEX) is only available if the currency is USD. Invoice can not be used for bank transfers. In that case choose "Bank/Wire Transfer".
If you choose to pay via credit card then please remember that the charge will appear on your bill from "DRI*ASAP UTILITIES" (from MyCommerce/Digital River) or someting similar to "Digital River MyCommerce" in case you use American Express for the payment.
Step 3.
After you clicked on the "Place Your Order" button you can review the information before you confirm the order.If everything is correct, click on the "Place your order" button.
Step 4.
This example shows what happens when you pay by credit card. This is the easiest and fastest way to order.After you placed the order you should see something familiar like this:
You can click on the "Receipt" link to open the receipt so that you can print it (recommended).
This is an example of the receipt:
If you have forgotten to print the receipt you can also get it afterwards by logging in at:
https://www.regnow.com/order_lookup.html
Delivery
Your registration code is sent to you by email immediately after the order is completed and the payment is received.This is usually within 30 minutes when you pay online such as with a credit card. If you use one of the other payment methods it might take a little longer; you will get your license key delivered as soon as your payment is received.
You can view your orderstatus by logging in at: https://www.regnow.com/order_lookup.html
Step 5. Making ASAP Utilities a registered version
You will receive your license key by email, send to the address you entered in the "Email" field in the "Purchase Details" section at the top of the order form. You will get two emails after the order is completed. The email from "ASAP Utilities (A Must in Every Office BV)" contains the full license information.To make the ASAP Utilities evaluation into a registered version, do the following:
- Install ASAP Utilities (if not already done)
- In the Excel menu choose "ASAP Utilities" > "Trial version"
Or
In the Excel menu choose "ASAP Utilities" > "Unregistered version" and then click on the button "Enter registration information" - Fill in the fields exactly as used when you placed your order. You receive two emails after the order is completed. The email from "ASAP Utilities (A Must in Every Office BV)" contains the full license information.
After you entered the information click on the "Register" button.
We recommend you to use "copy and paste" to avoid typing errors. The information is case sensitive. You can use the shortcut Control+V to paste the information in the fields.
24/7 Customer Service Center for ordering related questions
For questions regarding your order(status) or if you need help with the ordering system then please contact our e-commerce partner RegNow/MyCommerce directly.Contact the 24/7 Customer Service Center:
- Phone 1: +1-952-646-5331 (international)
- Phone 2: 1-877-353-7297 (toll free from the US and Canada)
- Email: ordersupport@mycommerce.com
- http://www.mycommerce.com/shopper-support
- Their product ID number for ASAP Utilities is 6219-2.
All orders/payments are handled by our e-commerce partner RegNow/MyCommerce, partially to offer several payment methods worldwide and to reduce the risk of fraud but even more because it reduces the (VAT) administration and thus we can spend more time on the development and support of ASAP Utilities.
If you have any questions regarding ASAP Utilities itself then please contact us.
©1999-2024 ∙ ASAP Utilities ∙ A Must in Every Office BV ∙ The Netherlands
Empowering Excel Users Worldwide for 25 Years
Empowering Excel Users Worldwide for 25 Years